Your privacy matters

1. Who we are

Musical Hostel, located in Albufeira, Portugal, is responsible for the processing of personal data collected through this website. If you have any questions about this Privacy Policy or how we handle your data, you can contact us at book@musicalhostel.pt.

2. What data we collect

We may collect the following personal data when you use our website or contact us:

• Name
• Email address
• Phone number, if you provide it
• Information included in your message or booking enquiry
• Technical data such as browser type, device information and website usage data

3. How we use your data

We use your personal data to:

• Respond to enquiries and contact requests
• Manage booking requests and guest communication
• Improve our website and user experience
• Comply with legal and administrative obligations
• Protect the security of our website and services

4. Legal basis for processing

We process your data on the basis of one or more of the following:

• Your consent, where applicable
• The performance of steps prior to entering into a booking or service agreement
• Compliance with legal obligations
• Our legitimate interest in managing and improving our hostel services and website

5. Cookies

Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your browsing experience. You can manage cookie preferences through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data sharing

We do not sell your personal data. We may share your data only when necessary with trusted service providers, such as website hosting, booking or communication providers, or where required by law, tax, public authority or security obligations.

7. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including responding to your enquiries, managing bookings and complying with legal obligations.

8. Your rights

Under applicable data protection law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data, where legally applicable
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the competent data protection authority

To exercise any of these rights, please contact us at book@musicalhostel.pt.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Third party links

Our website may contain links to third party websites, such as booking platforms, social media pages or maps. We are not responsible for the privacy practices of those third party websites, and we encourage you to read their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any updates will be published on this page.

12. Contact

If you have any questions about this Privacy Policy or the way your personal data is handled, please contact us at book@musicalhostel.pt.